Dry Wear Maintenance, Storage, & Warranty

 

HELP YOUR GEAR LAST



Why extend the life of gear? Because the best thing we can do for the planet is cut down on consumption and get more use out of stuff we already own.  As a manufacturer, we do our part to by using the best materials available, using the most sustainable materials available, reducing packaging/shipping waste, and implementing industry best quality control procedures. As we improve both the sustainability and quality of our gear, we also have to do our part by teaching you how to make it last. We aim to help you avoid unnecessary repair or replacement costs and protect your investment with these tips for DrysuitsDrytops Dry pants. Help your gear keep you where you belong, on the water.


DAY-TO-DAY USE

 
Other Important Points
  • Remove jewelry before you put on or take off the suit/top.
  • Wearing socks inside your suit/pants will help keep everything clean inside
  • Be sure to protect the waterproof socks by wearing closed shoes/socks
  • If the item is used in seawater, rinse with fresh water after each use
  • Fully dry the garment inside out after each use

CLEANING

Other Important Points
  • Do not use liquid laundry detergent or harsh chemicals when washing
  • Use Revivex Pro Cleaner designed for cleaning technical outerwear
  • Hand washing and rinsing is recommended
  • Air dry. Do not put items in a dryer
  • Proper washing and drying will prevent you from voiding your warranty, read what does void your warranty here.

CARE IN THE FIELD

Other Important Points
  • Keep away from all sunscreen and bug-repellent
  • Bring patches and additional zipper lube for emergency field care
  • Avoid Aquaseal on any damaged area as it makes them unrepairable. 
  • Store neatly or on a hanger in a cool dry location
  • Wash and dry completely after your trip so your garment can last as long as possible.

TRANSPORTATION & STORAGE

Other Important Points
  • Do not bend zippers during transport or storage
  • Keep out of the direct sun and hot vehicles
  • Store neatly or on a hanger in a cool dry location between uses

ZIPPER CARE

  • Clean out obstructions and lubricate the zipper teeth. Never force the zipper to close as it could be damaged if closed over debris.
  • Use Zipper Cleaner and Lubricant
  • Never bend or crimp dry zippers

GASKET CARE

 

  • New gaskets take some time to form to your body. Speed up the process by placing an object slightly larger than your neck, wrist or ankle in the gasket and let it sit for 12-24 hours
  • Do not use chemicals such as insect repellent or sunscreen around the latex. These products are known to cause significant damage to the latex
  • Keep your gaskets lubricated and protected with Revivex UV Protectant
  • Even with the best of care, the latex will break down over time. To avoid extra replacement costs, we recommend replacing the old gaskets at home.
  • We also offer professional gasket replacement services linked below. 

WATER REPELLENCY

WARRANT AND SUPPORT

All Level Six products are backed by a 100% Lifetime Guarantee against defects in materials and workmanship for the reasonable life of the item (latex gaskets excluded). If something doesn't fit or isn't right, our 30-Day Return or Exchange Guarantee has you covered, plus free shipping on returns within Canada. Most wear-and-tear repairs can be handled in-house with reasonable fees and quick turnaround.

Please note that the following will void or exclude warranty coverage:

  • Mildew or mould found on the garment
  • Any alterations or modifications to the product
  • Fabric damage caused by sunscreen or bug spray
  • Claims submitted without proof of purchase
  • Latex gaskets (not covered under the Lifetime Guarantee)
  • Excessive wear and tear due to use and/or neglect of care (this is not considered a manufacturing defect)

Following the care tips on this page will help you get the most out of your gear and will help you avoid the above issues that void your warranty. For full warranty details or to submit a claim, visit our Warranty Information page.

If you have questions, please email us at info@levelsix.com